Security
Change your password, set up two-factor sign-in, and delete your account if needed.
In the Security area of your profile you protect your account: you change your password, turn on an extra security code, and can permanently delete your account.
Change your password
When you're logged in, you can change your password at any time – and you don't need to know your old password to do so. That's handy if you've only signed in via Google or Apple so far.
You can read exactly how this works under Signing in & password.
Two-factor sign-in
Two-factor sign-in makes your account considerably more secure. In addition to your password, you then need a 6-digit code when signing in, generated by an app on your phone. Even if someone knows your password, they can't get in without your phone.
You need an authenticator app
This is a free app that generates new codes every few seconds – for example Google Authenticator, Microsoft Authenticator, or a similar one. It's best to install it on your phone beforehand.
Setting it up
Scan the QR code
SinfoniaOne shows you a QR code. Open your authenticator app, choose "Add account" there, and scan the QR code. The app then creates an entry for SinfoniaOne and shows a 6-digit code.
Confirm the code
Enter the 6-digit code from your authenticator app into SinfoniaOne to confirm that everything works. The code changes every few seconds – use the one that's currently shown.
Note down your backup codes
Finally, SinfoniaOne shows you 8 backup codes. With them you can still get in even if you lose your phone or don't have the authenticator app to hand.
Keep your backup codes safe
Write down the 8 codes or store them in a safe place – not just on the phone you sign in with. Each code works only once. Without your phone and without your backup codes you can no longer get into your account.
From now on, SinfoniaOne asks you for your password and a code from the app when you sign in.
Turning it off again
If you want to switch off two-factor sign-in again, go back into the Security area in your profile and tap "Deactivate". For safety, you have to enter your password and a current 6-digit code to do so.
Backup codes used up?
If you keep two-factor sign-in switched on but have used up or lost your backup codes, you can have new ones generated – again in the Security area.
Delete your account
If you no longer want to use SinfoniaOne, you can delete your account completely. You'll find the option at the very bottom of the Security area.
Deletion cannot be undone
When you delete, your account is removed permanently – along with all your personal data and your memberships in all clubs. This cannot be restored. Think carefully about whether you really want to delete rather than just log out.
Only you leave – the club stays
If you have an important role in a club, hand it over to someone else first. The club's data (sheet music, dates, cash) stays with the club – only your personal account is deleted.